Alltek Help Desk
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Knowledge base
Utilities and Downloads
Downloads
6
FIX: Reset Remote Desktop Client to resolve connection issue
Printing Client for New RDP Apps
Scanning Client for RDP Apps
RDP Patch Utility for Windows 10 1803
Windows 7 Client RDP 8 Update - Windows 7 running old version
View all 6
General
Get support...
2
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Getting Started (Virtual Users)
8
Signing in to the vNet Portal
Signing into your Webmail
Syncing your iPhone with Exchange
Syncing your Android with Exchange
Accessing Applications from iOS and Android devices (tablets and smartphones)
View all 8
FAQ (Virtual Users)
23
System Requirements (vNet Portal)
(Win 7) New Outlook windows appear blank or locked up for several seconds (replies, new emails, reminders, etc.)
Scanning directly from your local scanner to Cloud storage
A Hosted Application is Locked Up, Not Responding (vNet)
Web Browsing through the Cloud
View all 23
General issues
7
Cannot launch RemoteApp, Details button does not activate or error
Cannot get online and/or connect to hosted services
Cannot print
Some buttons do not work in Sharepoint from Internet Explorer 10 & 11
Cannot save password in SharePoint
View all 7
Service Status
1
View Status of Cloud Services
Payments?
1
How do I view or pay invoices online?
Kbase
VPN
1
VPN will not connect - Computer is not in correct group