FAQ (Virtual Users)

Default solution folder, feel free to edit or delete it.

Printing Issues & Questions (UniPrint)
If you have not yet installed UniPrint, sign out of your Portal and all hosted application, then CLICK THIS LINK, run the file, and follow the prompts to in...
Wed, 16 Apr, 2014 at 1:25 PM
PDF Issues & Questions (vNet users)
1)   PDF Document scrolls slowly a)   Some poorly compressed PDF documents, or very large PDFs  with a lot of images may seem to scroll somewhat slow...
Wed, 25 Sep, 2013 at 9:25 AM
How do I create a PDF document or convert a file to PDF on the vNet Cloud?
You can create a PDF from any Microsoft Office file right within the Office application. There is no requirement to print to a PDF printer or use a 3rd part...
Wed, 25 Sep, 2013 at 9:24 AM
How do I change my cloud and, or email password?
To change your password, follow these steps.   Full vNet Cloud Account: Click on any open vNet application (such as Outlook), press CTRL+ALT+END o...
Fri, 4 Oct, 2013 at 3:20 PM
Saving my password in SharePoint
By default, you cannot save your SharePoint password. This is for security reasons. To allow your computer to save the password, add the SharePoint site to ...
Mon, 7 Oct, 2013 at 10:50 AM
Adding & Accessing a Public Calendar or other Public Folder through Outlook
  1. Open Outlook 2. Click the ... icon/button to the right of the word Tasks at the very bottom-left of Outlook, then click the Folders option in the...
Wed, 8 Feb, 2017 at 3:18 PM
Refreshing your desktop (RemoteApp) icons in Windows
 For users who have their remote applications installed to their desktop as icons/shortcuts, you can follow these steps to refresh the icons if you are gi...
Wed, 13 Jul, 2016 at 9:26 AM
Submit missed spam emails for review
  Users can submit spam that was missed to the team that manages the spam filter by following these steps: 1. Create a new email in Outlook 2. A...
Thu, 27 Oct, 2016 at 12:44 PM
Managing Online Your Email Quarantine
Your email mailbox is protected from spam and viruses by an online filtering system that quarantines spam, viruses, and emails with potentially dangerous at...
Mon, 16 Jan, 2017 at 11:57 AM
Setting Selective Sync in RightSync
You can select folders to not sync in your RightSync on your desktop. Please follow the steps below:  On your taskbar on the right, find the RightSync...
Thu, 30 Nov, 2017 at 8:35 AM