FAQ (Virtual Users)
Default solution folder, feel free to edit or delete it.
To use RD Web Access, your computer must be running at least Internet Explorer 6.0 and a version of Remote Desktop Connection (RDC) that supports at least R...
Fri, 1 Nov, 2013 at 11:44 AM
Symptoms: When you open an email in a new window, start a reply in a new window, or perform any other tasks that open a secondary Window in Outlook 2013, yo...
Sun, 22 Sep, 2013 at 5:14 PM
First, you need to install the TSScan client application. Make sure you have signed completely out of the portal and all vNet applications before installing...
Sun, 22 Sep, 2013 at 5:14 PM
1) Program is not responding to commands
a) Minimize and maximize the program
b) Try Closing and Re-opening the program, click ‘Close the ...
Thu, 29 May, 2014 at 1:32 PM
Web Browsing (Note: Most web browsing is done on your local computer, not on the vNet cloud) 1) Saving a file from you LOCAL web browser to the clou...
Sun, 22 Sep, 2013 at 5:14 PM
If you're prompted to run the Remote Desktop Services ActiveX Client control when you access RD Web Access, do either of the following, depending on you...
Sun, 22 Sep, 2013 at 5:14 PM
Use these downloads as directed by a help desk technician. UniPrint Client TSScan Client RDC7 Client (for Windows XP SP3) Office 2013 Blank...
Sun, 22 Sep, 2013 at 5:14 PM
If you connect to the vNet Portal site from a public computer, such as a kiosk
computer in a public establishment, or from a computer that you share with
...
Fri, 11 Apr, 2014 at 9:30 AM
1) Saving a file from your local computer (or a USB drive) to the cloud
a) Locate the file on your computer using My Computer or My Documents...
Sun, 22 Sep, 2013 at 5:14 PM
1) Attach a file already in the cloud (visible through Remote File Explorer) to an email
a) In the new email window, click the paper clip icon ...
Sun, 22 Sep, 2013 at 5:14 PM