If you're prompted to run the Remote Desktop Services ActiveX Client control when you access RD Web Access, do either of the following, depending on your operating system:
- If you're running Windows Server 2003 or Windows XP, and you’re prompted to run the Remote Desktop Services ActiveX Client control, click the message line, click Run ActiveX Control, and then click Run. After you have enabled the control, refresh the Web page.
- If you're running Windows Server 2008 or Windows Vista, click the warning message on the Internet Explorer Information bar, point to Add-on Disabled, and then click Run ActiveX Control. When you do this, you might see a security warning. Make sure that the publisher of the ActiveX control is "Microsoft Corporation" before you click Run.
- If you're running Windows Server 2008 R2 or Windows 7, in addition to the above steps, you can choose to allow the ActiveX control to run only on this website.
If your computer meets all of the client requirements but you do not see any programs listed, contact the helpdesk.