• Get the URL for the company.
    EX: BTM> File Sharing> SharePoint> https://netorgft4931477.sharepoint.com/sites/SharedDocuments
  • Get the username and password for the Office 365 Account
    Note: Check PassPortal, Office 365 Admin, or ask the client if not in either.
  • Sign into users OneDrive with the account
    Note: Make sure the iCloud is backing up.
  • Then using a search browser go to the URL for the company.
    Note: You will possibly have to sign into the office profile for the user.
  • Go to documents library, click the option at the top to sync and allow the link to open OneDrive.
  • Verify that the shared folder appears in Explorer and show the user how to use/find it. 





Tim notes from ticket:

Go to the URL from their PC, sign in as their account, go to the Documents library, click the option at the top to Sync and allow the link to open OneDrive.

Verify the shared folder appears in Explorer and show the user how to use/find it.